FAQs
Shopping
All questions regarding your shopping experience on the store and the payment process.
What types of mobile phones and accessories does Remobile offer?
Remobile offers a diverse range of mobile phones, including the latest models from popular brands like Samsung, iPhone, and Xiaomi. Our accessory collection includes protective cases, chargers, headphones, and more.
Are the products on Remobile genuine and authentic?
Yes, all products offered by Remobile are 100% genuine and sourced directly from reputable manufacturers. We guarantee authenticity.
What payment methods does Remobile accept?
Remobile accepts a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. Your transactions are securely processed.
Shipping, Return & Order
Learn more about our shipping, return as well as the & order Processing.
Do you offer international shipping, and what are the shipping fees?
Remobile are offer only shipping into Spain but we will shipping all over the world soon.
How can I return a product if I'm not satisfied?
To initiate a return, visit our Returns and Exchanges page for detailed instructions. Make sure to check the return policy for the specific timeframe and conditions.
How can I track my order on Remobile?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your order in real-time. You can also log in to your Remobile account to check the status of your order.
Customer Support
You can contact us thorough our email, call and social media.
How can I contact Remobile's customer support?
You can reach our customer support team through the "Contact Us" page on our website. We are also available via email at office@remobile.eu and by phone at +34634937077.
How can I subscribe to Remobile's newsletter for updates?
Subscribe to our newsletter during the checkout process or by entering your email on the website. Receive information about new arrivals, promotions, and tech insights directly to your inbox.
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.